Territory Sales Manager Aggregates – North East
We are seeking an experienced and motivated Territory Sales Manager (TSM) to oversee and grow a portfolio of customer accounts across a defined geographical area in the Aggregates North East region.
In this dynamic role, you'll be responsible for driving business growth by executing a strategic territory sales plan focused on expanding market share, increasing revenue, and improving RCO profitability.
Key Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with existing and new customers using a mix of face-to-face and digital engagement.
- Sales Strategy Execution: Identify and pursue opportunities to promote and sell value-added products and services tailored to customer needs.
- Market Development: Implement innovative sales strategies to enhance market presence
- Operate as the point of contact for assigned customer
- Call cycles for customers and prospects defined and adhered to. Use a variety of digital media, including video calls, to maintain close customer contact. Call cycle objectives should be set in the customer management plan (CMP)
- Assist in the preparation of quotes and submission of tenders
- Be actively involved in preparation of annual sales budgets and forecasts for the relevant territory
- Ensure queries are resolved in defined timeframe and against over-arching Heidelberg materials metric (< 3% of revenue in query at any time, or lower if we are already achieving <3%)
- Improve share of wallet through upselling/cross-selling at required profitability level
- Develop and maintain long-term Commercial relationships with customer accounts supported by a customer strategy to deliver on the Market Strategy Plan (MSP)
- Enable the customer to receive required products & services in a timely manner by ensuring there is business alignment (including between sales, operations, and logistics)
- Communicate market/customer needs and demands to Heidelberg materials through identifying insights
- Forecast and tracks customer account metric achievement
- Manage projects within customer relationships, working to carry out customer goals while meeting company goals
- Identify opportunities to grow business with existing and new customers in line with the product line/region strategy
- Coordinate with colleagues working on the same account to ensure consistent service
- Collaborate with other sales teams and colleagues to reach prospective customers
- Service multiple customers concurrently (includes, prospects, new & existing)
- Keep records of customer transactions and interactions (Brick wall, CMP, 5 min Planner)
What's on Offer:
Salary £39,000 - £45,000 Plus Bonus
Company Car
Location Wigan, Hybrid
Hours 40
Work Life Balance: 27 days holiday (excluding bank holidays) Generous Pension Schemes / Life Assurance
Wellbeing: Employee Assistance Programme (EAP)
Employee Benefits portal including Gym discount
Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover