Airport Sales Team Lead

Airport Sales Team Lead

2020 Companies is hiring a full-time Airport Sales Team Lead! We are seeking a confident, polished, and results-driven Airport Sales Team Lead to oversee a team of Sales Ambassadors representing a premium credit card provider in partnership with one of the world's greatest airlines. Based at a kiosk inside an airport, this role combines individual sales performance with leadership responsibilities, ensuring the team delivers an exceptional customer experience while achieving enrollment goals. The ideal candidate demonstrates strong communication skills, executive presence, and proven leadership ability in a fast-paced, guest-facing environment.

Availability Required: Monday to Sunday with shifts falling between 6:00 a.m. and 9:00 p.m. Days: 5 days per week

Pay: $22.00 / hr + Weekly Sales Incentive

Work Environment and Schedule

• Airport-based kiosk with sustained foot traffic; role is fully on-site, visible, and guest-facing throughout each shift
• Variable schedule including mornings, evenings, weekends, and holidays aligned with flight volumes and terminal traffic patterns

Why Join Us

• Competitive compensation plus uncapped incentive potential
• Hourly base plus sales incentives totaling approximately $75,000 annually
• On-demand pay options through DailyPay
• Comprehensive health, dental, and vision benefits
• 401 (k) program with company matching
• Paid time off and holidays
• Unique opportunity to represent a prestigious global brand in partnership with one of the world's greatest airlines
• Fast-paced, dynamic environment engaging with travelers from around the globe
• Career growth opportunities within a leading national sales and marketing organization
• Scholarship opportunities for employees and families
• Employee Assistance Program
• Leadership Development Program

Job Description

• Lead, coach, and motivate a team of Sales Ambassadors to achieve daily, weekly, and monthly sales targets
• Proactively approach and engage travelers while modeling best-in-class customer interactions and sales techniques
• Provide ongoing feedback, guidance, and support to team members to maximize individual and collective performance
• Monitor kiosk operations to ensure compliance with airport, security, and financial marketing requirements
• Communicate updates, expectations, and results between the field team and management
• Demonstrate thorough knowledge of product features, benefits, and pricing, and ensure team accuracy in messaging
• Deliver polished customer interactions reflecting executive presence in every engagement
• Represent the partnership between a premium credit card provider and one of the world's greatest airlines with professionalism and enthusiasm

Qualifications

• Proven experience as a Sales Representative, Team Lead, Supervisor, or in a similar customer-facing leadership role
• Demonstrated success in meeting or exceeding individual and team sales targets
• Strong leadership and people management skills, with the ability to coach, inspire, and hold others accountable
• Excellent communication and interpersonal skills with the ability to connect quickly with diverse travelers
• Confident demeanor and executive presence suitable for engaging with upscale, global travelers
• Resilient, self-motivated, and able to thrive in a high-volume, airport environment
• Professional attitude, punctuality, and reliability
• A smartphone with a data plan

Additional Qualifications

• Must pass required background screening and obtain/maintain airport badging per local regulations
• Completion of all required training on security protocols, guest privacy, and financial marketing compliance prior to kiosk activation is mandatory

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.