Sales & Admin Support - Remote Eligible

Sales & Admin Support

This is a remote position. Philippine-based Filipino applicants are being sought. We are looking for a highly organized and proactive Sales & Admin Support to support the sales team and assist with day-to-day administrative operations. This role ensures the smooth processing of sales activities, coordination with suppliers and internal teams, and efficient handling of routine administrative tasks. You'll play a key role in keeping our operations running smoothly and our customers informed and supported.

Key Responsibilities

Sales Administration & Support:

• Assist with raising sales quotes, purchase orders and maintaining an up-to-date PO register.
• Manage and maintain the sales queue, ensuring timely order processing.
• Respond to customer queries regarding product availability, delivery status, and sales updates.
• Update sales tickets with current delivery and tracking information.
• Coordinate collections and deliveries with internal teams and external couriers.
• Assist with IT sales support queries as needed.

Supplier & Operations Coordination:

• Maintain and update supplier contact details and correspondence records.
• Liaise with our support team to ensure prompt handling of deliveries and customer sales requests.
• Ensure smooth communication between the sales, support, and logistics functions.

Team & Admin Support:

• Maintain and update the team rota and leave calendar.
• Assist with tracking and updating team leave records.
• Perform general administrative duties as required, supporting the wider team.
• Assist with finance administration duties as required, such as processing supplier invoices and responding to emails when extra support is needed.

Requirements

• Bachelor's degree in Business Administration, Sales, or related field preferred.
• 1–2 years in an administrative, sales support, or coordination role.
• Experience in IT, tech, or service environments is an advantage.
• Excellent organizational and time-management skills.
• Strong communication abilities, both written and verbal.
• High attention to detail and accuracy.
• Proficient in using Microsoft Office (Excel) and CRM/ticketing systems.
• Proactive and responsive with a can-do attitude.
• Team player who can also work independently.
• Ability to multitask and handle changing priorities efficiently.

Work Environment & Expectations:

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible).
• Use of time tracking software during work hours.
• Active participation in team and client calls with your camera ON.
• Consistent availability and responsiveness throughout your shift.
• Treating this as a long-term, full-time job—not a side gig or freelance task.
• Payroll is processed bi-monthly.

We're looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you're seeking stability and a team that appreciates reliability, we'd love to hear from you.

Benefits

• Monthly Salary: Php35,000
• Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month.
• You will be paid extra for overtime and Philippines public holidays.
• Probation: 6 months and after Probation.
• 10 days annual leave credits.
• 5 days of sick leave.
• HMO Offered after 6-month probation.
• 13th Month Pay after 30 days.
• Annual Salary Review.
• Laptop provided after 30 days.
• Permanent work-from-home role. You will have to use your own internet.
• SHIFT TIMES: 4PM to 1AM Philippine time, Monday to Friday.