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ABB Global Sales Support Role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Global Sales Support Leader

Your role and responsibilities

Within Control Product Group scope, support the local sales and product marketing teams in the assigned set of countries with technical and commercial tasks. Serve as a key technical resource in the assigned area. Reporting to the Control Product Group GSS Team Leader, your strong technical and market knowledge will assist you in providing customers with efficient and effective solutions.

Location: Global, with a preference for China.

Work model: hybrid

You will be mainly accountable for:

• Offering technical advice and support on enquiries about ABB Motor Starting & Safety / Control products and their applications to ABB Local Sales Organizations based on product portfolio and country allocation.
• Being the daily relay between Local Markets and ABB experts (Product Managers, Engineers, Pricing team,...) to provide our stakeholders with outstanding customer experience.
• Educating and empowering the ever-growing ABB Local Teams to find answers on their own and assist when medium level technical support is needed toward any third-party stakeholder.
• Maintaining prices up to date using the available tools according to price policy. Working toward reducing blanks in our pricelist and coordinate with our Market Development Manager, Pricing and Local Teams. Supporting verification of technical and financial coherence of offers or Bills of Materials. Supporting the development of new sales opportunities and resolution to specific customer problems.
• Supporting customers during their visits to local factory site if applicable.

Qualifications for the role

• A university degree in Electrical Engineering and/or a solid technical background or experience in electrotechnics.
• With specific experience and expertise in the field of technical and sales support for Motor Starting & Safety or other products in low voltage applications market.
• Knowledge of SAP, Salesforce, advanced knowledge of Excel, Power BI will be considered a plus.
• A strong customer-focused mindset and willpower that contribute to our future success. In addition, self-motivation, curiosity, and a desire to learn about new technologies as well as a collaborative, solution-focused approach, and strong written and spoken communication skills.
• Availability for business travel (travelling to Europe is expected 1 – 2 times per year, to other ABB places in America or Asia might happen sporadically).
• Fluent professional English is required.

More about us

ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division's highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers' carbon reduction strategies.