Sales Support Specialist

ABB Job Opportunity

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to:

Local/Hub Division Manager

Your Role and Responsibilities:

This position plays a key role in supporting the Process Automation, Measurement & Analytics Division across Egypt, North, and Central Africa. The role requires adherence to ABB's core values ethics, health, safety, and integrity—in alignment with the ABB Code of Conduct. This means taking responsibility for your actions while fostering a culture of care for colleagues and the business.

You will be mainly accountable for:

• Analyzing customer requirements and information provided by the Sales organization.
• Providing technical advice and reviewing enquiry specifications for customers, channels, and Sales Specialists regarding ABB products, systems, and applications.
• Supporting the local Sales organization and customers in identifying technically suitable and cost-effective solutions, and assisting in preparing complex offers, including pricing and trading conditions.
• Managing technical and commercial negotiations with internal and external vendors.
• Overseeing the Sales Leads and Screening process.
• Executing inside sales activities for assigned accounts.
• Conducting lost-case analysis, identifying root causes, and recommending corrective actions in collaboration with relevant stakeholders.
• Implementing local and global standards, rules, tools, policies, and processes related to Sales and Sales Support to ensure efficient execution.
• Ensuring compliance with Sales guidelines and policies throughout the Sales Cycle using ABB tools such as Salesforce, Third-Party Management Tools, Risk Reviews, and bid-screening tools

Qualifications for the Role:

• You possess a Bachelor's degree in Engineering (Electronics, Electrical, Mechatronics, Communication, or Mechanical).
• You possess a minimum 2 years of experience in industrial process applications with basic knowledge of field instrumentation (Flow, Pressure, Temperature, Level) and process analyzers.
• You are fluent in English and Arabic; French is a plus.
• You are able to work under pressure and meet deadlines.
• You possess strong critical thinking, problem-solving, analytical skills, conflict resolution, and empathy.
• You possess eagerness to learn new tools and technologies to achieve targets.
• You are willing to travel internally for technical meetings.
• You possess an innovative mindset with the ability to develop tools and solutions to overcome business challenge.