Sales Support Specialist

ABB Motion Business Area for System Drives Sales Support

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to Sales Support Manager.

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization Motion Business Area for System Drives and customers during the proposal process.

You will be responsible for creating and completing bids/estimations/quotations based on customer specification or customer requirements/budget to achieve both market competitiveness and high margin for the Company, maintaining and improving the balance between all ABB units and Customers that are present in responsibility. You will also have a supportive role to the Technical Sales Support Manager during absence and day to day matters. Support the Proposals Team in ensuring correct and professional quotes are submitted.

The work model for the role is Hybrid. This role is contributing to the Motion Business Area for the System Drives Division in Longmeadow, Gauteng. Main stakeholders are External Customer, Partners and Internal ABB Business Units.

You will be mainly accountable for:

• Formulates competitive bids/estimates/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation. Ensures tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs.
• Manages the preparation of all technical (e.g. defining the most suitable technology and product type(s)), financial (e.g. total price sheet, cash flow analysis) and if necessary project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions.
• In accordance with bid/estimate/quotation planning, ensures that inputs for editing activities are provided on time and according to established quality procedures. Manages external services to support bid/estimation preparation such as translations and governmental approvals.
• Collects and archives documentation regarding the offer/order and records assumptions and decisions taken during the development process. Regularly reports the status of the bids/estimates/quotations using defined tools and collects and analyses the reasons for tenders being lost and won.
• Identifies potential risks in the bids, quotations and estimates, and in any related contract agreements across customers/channels. Provides information and/or participates in the Risk Review process in accordance with ABB policy.
• Responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements.
• Establishes and maintains effective customer relationships to understand customer needs. Ensures a positive customer experience throughout the sales process. Provides any necessary technical support to Sales Managers during technical meetings with customers.
• Identifies potential vendors for equipment and materials required in the project and technically evaluates supplier offers to check match with specifications. Collaborates with Supply Chain Management to coordinate requests to subcontractors.

Our team dynamics

You will join a high performing, cross collaborating team, where you will be able to thrive.

Qualifications for the role (Mandatory)

• You are highly skilled and passionate in providing on time and professional tenders to the ABB Motion market
• You have 5+ years of experience in the Tendering / Proposals
• Understanding of Commercial terms and conditions along with being an Analytical thinker, with communication and interpersonal skills, combined with the ability to communicate effectively at all levels
• Experience is contract negotiations, understanding of RoE, CPA clauses, business margins, etc.
• Knowledge of FIDIC and NEC Contracts
• Possess an enhanced knowledge of Variable Speed Drives and Electric Motors.
• National Diploma in Electrical Engineering or an equivalent qualification
• You are at ease communicating in English language, great verbal and written communication skills and good Microsoft skills, especially in Word and Excel

Preference will be given to candidates from designated groups, including persons with disabilities, in line with the company's Employment Equity Plan and Employment Equity Act requirements.