Sales Support Specialist

Sales Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world

This position reports to Manager Sales Support.

As a Sales Support Specialist, you will provide daily support to our field sales representatives and managers, as well as to our external customers, by managing a high volume of emails. You will also collaborate with the Marketing and Customer Service teams, particularly when order-related issues arise.

This role contributes to the Electrification, Installation Products division of ABB Canada and is based in Saint-Hubert.

The work model is hybrid, with 2 days per week at the office.

Your role: Own the challenge

• Suggest products and competitor equivalents to external sales, distributors, and contractors/users.
• Provide Level 1 technical support.
• Prepare quotations and assist with pricing according to established pricing guidelines.
• Share customer and market information with the Sales and Marketing teams.
• Work with Customer Service to resolve order issues.
• Support and assist colleagues within the team.
• Perform other required tasks as needed.

What it takes to run what runs the world

• Degree in Business Administration or equivalent.
• Bilingual in French and English, both spoken and written. English is required to communicate with clients outside of Quebec.
• 2 years of experience in a similar environment.
• Familiarity with low- and medium-voltage electrification products is an asset.
• Experience in a B2B company is an asset.
• Strong communication and leadership skills.
• Ability to manage multiple projects simultaneously with strong attention to detail.
• Strong sales and customer orientation.
• Ability to follow established procedures and methodologies while suggesting improvements.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

#LI-hybrid

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

• Women
• Indigenous peoples
• Members of visible minorities
• Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.