Sales Support Specialist - Pre - sales

ABB Smart Power Pre-Sales Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to: EL Product Marketing Manager

Your Role and Responsibilities

In this role, you will ensure the precise and timely administration of pre-sale customer requests across all sales channels so that Sales and Product Marketing can make well-informed decisions and move fast. Day to day, you'll execute and continuously improve our pre-sales support model for Smart Power Spain—coordinating prices & availability, quotations, SPAs/SPR governance, tender documentation, and system hygiene—while proactively escalating issues to secure swift resolution.

The work model for the role is: hybrid

This role contributes to the Electrification Business – Smart Power Division (Spain). Main stakeholders include Channel Sales (OEM, PB&I, Distribution), Technical Promotion, Product Marketing Specialists (Breakers & Digital, Switches & Fusegear, Enclosures, Motor Starting & Safety), RDC planning/logistics, factories, distributors, panel builders, installers, and end-user influencers.

You will be mainly accountable for:

• Supporting Sales and Channel Managers across OEM, Panel Builders & Installers, Distributors, and Technical Promotion in all pre-sale activities (price & availability, quote status, pre-sale technical questions, cross-references/substitutions).
• Managing Special Price Requests/Agreements end-to-end (validity dates, customer data, discounts, approvals) to enable accurate order execution in SAP/CPQ and to uphold margin/pricing governance.
• Maintaining proactive communication with Product Marketing Specialists, Channel Sales, RDC planning/logistics, factories, pricing/finance, and key partners—providing clear lead times, alternates, and status updates to maximize customer satisfaction.
• Owning pre-sales documentation and system accuracy (Salesforce opportunities & quotes, SAP pricing conditions, shared folders/templates, trackers/dashboards) to ensure traceability and audit readiness.

You'll join a collaborative, high-energy team that bridges Product Marketing and every sales channel. We operate with clear SLAs, crisp documentation, and fast, friendly escalation—so opportunities don't stall.

Qualifications for the Role

• 2–4 years in B2B sales support / pre-sales administration (pricing, quotations, SPAs/tenders) in electrical/electro-industrial or adjacent components.
• Fluent Spanish and professional English (written/spoken) to manage internal stakeholders, documentation, and global interactions.
• Proficiency with ERP (SAP SD or similar), CRM (Salesforce), CPQ/quotation tools, and strong Excel; Power BI familiarity is a plus.
• Channel fluency: able to support OEM, Panel Builders & Installers, Distributors, and Technical Promotion workflows (e.g., tender portals, distributor quote cycles, consultant requests).
• Product literacy or strong learning agility in low-voltage portfolios (breakers/MCBs/MCCBs, contactors & motor starters/softstarters, switches & fusegear, enclosures, safety & accessories).
• High accuracy, documentation discipline, time management and SLA ownership; comfortable escalating and following through to resolution.

What's in it for you?

Direct, visible impact supporting growth across all channels in Smart Power Spain, with hands-on collaboration across marketing, sales, operations, and factories—and access to global know-how and tools.

Benefits

• Comprehensive Insurance Coverage: You'll be covered by our collective insurance plans in Spain – life, accident, and travel assistance – so you can feel secure whether you're at work or on the road.
• Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options.
• Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal.
• Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.
• Flexible Work Practices: We get that life happens – we support a healthy balance between your professional and personal life.

• Wellbeing Program: From mental health support to wellness activities, we've got your back—mind and body.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

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