Service Sales Manager

ABB Service Sales Strategy Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to: Cluster Manager (AU/ZA/SEA) and LBL Manager (AU) - Mining & Materials

Your role and responsibilities

In this role, you will have the opportunity to ensure successful implementation of the service sales strategy for Australia market. Each day, you will ensure profitable achievement of qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions. You will also showcase your expertise by determining account and acquisition plans to support growth.

The work model for the role is: Hybrid

Responsibilities include:

• Creating, planning, and implementing service sales strategies by increasing the Installed Base (IB) penetration through effective utilization of IB database.
• Participating in negotiations of major contracts to secure service sales volume.
• Ensuring the setting, periodic-review, and achievement of service sales targets by providing cost effective solutions to the customers and initiating improvement plans as needed.
• Obtaining feedback on sales development, distributing of resources for service sales activities, and reporting current market status.

Qualifications for the role

• Over 10 years of experience in leading sales and business profitability.
• Passionate about driving business growth and delivering customer satisfaction.
• Experience in developing long-term plans and aligning decisions with business goals.
• Ability to lead a team and develop and guide them to success.
• Strong communications and negotiation skills.
• Degree in Engineering or another relevant course.

What's in it for you?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

More about us

The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.