Service Sales Specialist

ABB Service Sales Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: hybrid

You will be mainly accountable for:

• Develop and communicate strategic business plans, drive growth initiatives, and identify opportunities using installed base (IB) insights and market trends.
• Promote and sell the full service portfolio—including upgrades, retrofits, and value-add solutions—while expanding ABB's footprint across target markets.
• Build strong customer relationships by understanding needs, translating them into service offerings, ensuring satisfaction, and supporting lifecycle management.
• Manage the full sales cycle: generating leads, maintaining CRM data, preparing proposals, monitoring pipelines, conducting sales visits, and ensuring accurate pricing, risk assessment, and contract administration.

Qualifications for the role

• Qualification in electrical engineering or a related technical field, with experience in service or technical sales.
• You bring strong expertise in Medium Voltage switchgear, Low Voltage systems, and Protection and Control systems, with experience spanning a wide range of market sectors.
• Strong knowledge of Queensland industrial markets and customer operating environments.
• Proven capability in Marketing, Sales, Product Management, and senior-level customer communication.
• Experience in technical support, service delivery, and adherence to OHS standards.
• Portfolio management experience aligned with commercial and customer needs.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit

https://www.abb.com to learn more about the impact of our solutions across the globe.