Service Sales Specialist

ABB Service Sales Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Sales Manager

Your Role and Responsibilities

In this role you will be working as Service Sales Specialist and will be the part of Motion business area for Service division based in Cairo, Egypt. In this role you will be responsible for driving service sales process in collaboration with the Service sales manager, generating service sales opportunities and securing profitable sales within the designated area(s), focusing on installed base penetration (IB) and selling the entire service product portfolio in collaboration with other ABB service units, building long term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model is: onsite

You will be mainly accountable for:

• Implementing the service sales strategy, driving installed base (IB) penetration, and promoting upgrade, retrofit, and value-added solutions aligned with ABB objectives
• Reviewing market pricing structures, preparing sales plans, tracking performance, and recommending corrective actions as needed
• Maintaining accurate installed base data in ServIS and analyzing customer assets to identify service growth opportunities across existing and new IB
• Promoting the full Motion Service portfolio to achieve profitable growth and expand ABB's regional presence
• Developing, negotiating, and securing Service Agreements (maintenance contracts, LTSA, frame agreements) with key customers, ensuring recurring business and long-term customer retention
• Conducting Life Cycle Assessments (LCA) with customers to identify modernization, upgrade, and lifecycle optimization opportunities
• Building and maintaining long-term customer relationships by understanding customer needs, operational challenges, and regulatory requirements
• Demonstrating strong technical knowledge to present ABB Motion service solutions effectively and support lifecycle management (LCM) discussions
• Representing ABB in customer meetings, marketing events, trade fairs, exhibitions, and conferences to promote Service offerings
• Translating customer needs into tailored service solutions while supporting commercial and technical risk assessments
• Ensuring all sales activities, opportunities, and customer updates are accurately recorded in Salesforce
• Ensuring compliance with ABB safety, quality, and reliability standards in all service proposals and customer engagements Dimensions

Qualifications for the Role

• You have a Bachelor's degree in Electrical, or Mechatronics Engineering
• You have minimum + 6 years of experience in service sales
• You possess preferable experience working within Egypt and North Africa market
• Possess solid understanding with Motion product such as Drives, Motor and Generators
• You are at ease communicating in English and Arabic, knowledge of French is an asset
• Possess sales, communication, and negotiation skills
• Possess teamwork, self-motivated and proactive attitude
• Ability to travel to customer meeting, corporates training

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?