Service Sales Support Specialist

ABB Service Sales Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to:

Service Sales Manager

In this role, you will have the opportunity to collaborate with the sales team of our Electrification business unit and customers during the proposal process, preparing technical descriptions of products and applied technologies. Each day, you will determine costs, prepare final documentation, and act as a key technical resource in the assigned area. You will also demonstrate your expertise by conducting lost proposal analysis, identifying potential causes, and recommending future actions.

The work model for this role is:

Hybrid

This role contributes to the realization of technical commercial proposals in the service team in our Central America and Caribbean cluster:

Your main responsibilities will include:

• Supporting the local sales organization and customers in determining the most technically and economically suitable solutions, as well as in preparing demanding offers.
• Preparing or supporting the preparation of technical-commercial proposals based on customer specification requirements, local business/supplier factory indications, and sales organization guidelines.
• Analyzing customer needs and competitor offerings through general market and sales organization information.
• Defining the cost of the proposed solution and communicating it to the sales organization.
• Managing follow-up for the approval of commercial proposals.

Dynamics of our team

You will join a multicultural team where you will learn about the comprehensive solutions of the business unit.

Qualifications for the role:

• Education in electrical engineering, electromechanical or related fields
• Minimum 3 years of experience in similar positions (commercial proposals, tendering)
• Knowledge in medium and low voltage equipment
• Experience in sales force and other CRM tools
• Proficiency in English