Abbott is a global health care company, pioneering in scientific research and creating breakthroughs in health care technology to help people live healthier lives. We always aim for the future, anticipating and responding to changes in medical science and technology. Abbott's life-changing technologies span many fields from nutrition, diagnostics to medical devices and pharmaceuticals.
Working at Abbott
At Abbott, you can do meaningful work that creates value for the community. You are given opportunities to learn and develop, take care of yourself and your family, and realize and maximize your potential in both your career and life. You will have the chance to:
Become a part of a leading enterprise, recognized as a top workplace with an excellent environment for diversity and inclusion.
1. Maintain existing business relationships, receive orders; establish new business relationships by planning and organizing daily work for existing and potential business relationships.
2. Plan weekly and monthly work, submitted to the Sales Channel Manager for approval. Execute according to the approved plan.
3. Understand and know the product's features, packaging, price, advantages and disadvantages, similar products, and competitor products.
4. Grasp the customer contact process, complaint handling information process, customer information reception and resolution process, and fully record according to the forms of these processes.
5. Contact customers and record all customer information in the customer contact report. Report the content of customer contact within the day to the Business Development Team Leader.
6. Draft the contract after the customer has basically agreed, submit to the Sales Team Leader for opinion on contract terms. Proceed with contract signing, save contract copy, and submit the original copy to the Sales Team Leader and Accounting Department.
7. Directly implement and supervise contract implementation, including delivery procedures, invoice issuance, and product quality inspection with customers.
8. Receive and handle customer complaints about product quality, delivery time...
9. Monitor the contract settlement process, assist the accounting department in pursuing outstanding debts, responsible only when the customer has completed payment.
10. Trade, understand customer needs. Search for potential customers.
11. Update job knowledge through work, reading business and marketing books; maintain customer relationships.
12. Develop business in the assigned area.
13. Take care of customers and sales on the scheduled schedule.