Abbott is a global health care company, a pioneer in scientific research and a creator of breakthroughs in health care technology to help people live healthier lives. We always look to the future, anticipating and responding to changes in medical science and technology. Abbott's life-changing technologies span many fields from nutrition, diagnostics to medical devices and pharmaceuticals.
Become a part of the leading enterprise, recognized as one of the best places to work with an excellent environment for diversity and inclusion.
1. Maintain existing business relationships, receive orders; establish new business relationships by planning and organizing daily work for existing or potential business relationships.
2. Plan weekly and monthly work, submitted to the sales channel manager for approval. Execute according to the approved plan.
3. Understand and know the attributes, packaging, price, advantages and disadvantages of the product, similar products, and competitor products.
4. Be aware of customer contact procedures, complaint handling procedures, customer information reception and resolution procedures, and fully record these procedures according to the relevant forms.
5. Contact customers and record all customer information in the customer contact report. Report daily customer contact content to the business group leader.
6. Draft contracts after the customer has basically agreed, transfer to the sales group leader for opinion on contract terms. Proceed with contract signing, save the contract copy, transfer the original to the sales group leader, and one original to the accounting department.
7. Directly implement and supervise contract execution, including delivery procedures, invoice issuance, and product quality inspection with the customer.
8. Receive and handle customer complaints about product quality, delivery time...
9. Monitor the contract settlement process, assist the accounting department in pursuing outstanding debts, responsible only when the customer has completed payment.
10. Trade, understand customer needs. Search for potential customers.
11. Update job knowledge through work, reading business and marketing books; maintain customer relationships.
12. Develop business in the assigned area.
13. Take care of customers and sales according to the scheduled schedule.