✨ About The Role
- Inside Sales Associates at ABC Supply are responsible for determining customers' needs and recommending appropriate products and solutions.
- The role involves following a product checklist for each customer's job and up-selling additional products and supplies.
- Responsibilities include answering telephones, entering sales orders, and accepting payments while applying them to the appropriate customer accounts.
- Coordination of customer pick-ups with the warehouse and following up on deliveries to ensure timely arrival of materials is required.
- The position also involves reordering products to maintain well-stocked store and warehouse shelves and addressing service concerns as they arise.
âš¡ Requirements
- The ideal candidate will have 1-2 years of experience in roofing, siding, or windows, preferably in roofing supply sales or site work.
- Strong communication and interpersonal skills are essential for providing excellent customer service.
- Effective time management and prioritization skills will help in managing multiple customer needs efficiently.
- A positive attitude and a team-oriented mindset are crucial for contributing to a collaborative work environment.
- Being detail-oriented and service-oriented will enhance the customer experience and ensure satisfaction.
- Bilingual proficiency in Spanish and English is strongly preferred, allowing for better communication with a diverse customer base.