Sales Coordinator

Sales Coordinator/Department Admin

We here at Straight Arrow Products, in Easton, PA, are excited to share that we're looking to bring on a highly motivated individual as our Sales Coordinator/Department Admin to support our sales/marketing team! If you're known for your strong attention to detail, excellent follow-up skills, and ability to stay on top of everything, we want to talk to you!

In this role, you will serve as a key liaison between our customers and internal departments. You'll be the right hand for our sales managers, ensuring a seamless and positive experience from order placement to fulfillment.

The right candidate is a clear communicator, efficient with data entry, and a team player. We're looking for someone who is self-motivated, patient, empathetic, and brings a solution-oriented mindset. You can't be afraid to speak up and take initiative to drive change and efficient processes. If you thrive on staying organized, supporting team success, and delivering outstanding service, keep reading!

Provides support for the sales team, including preparing presentations for trade shows, compiling information for reports, and creating and maintaining sales promotional campaigns in BC365 (NAV)/Sales Force (CRM).

Process new customer set-up requests in Sales Force (CRM) and set up in BC365 (NAV).

Work with the International Sales Department when needed – help with documentation for international shipments, Government programs (MAPS), and help resolve shipping and customs clearance issues.

Help with collection issues regarding obtaining past due payment status from customers, as requested by the accounting department.

Crosstrain for backup.

Process sales orders, credit memos, sample order requests, donation requests and .com invoicing. Respond to requests, including shipment tracking, PO status, and shipping department correspondence and issues.

What you need to thrive in this role:

High School Diploma / GED

3-5 years' related experience in customer service, sales, or order entry

Microsoft Office Suite experience required

BC365(NAV) and Sales Force (CRM) experience preferred

Able to compose business letters, write reports, develop presentations and proof the written communication of the sales managers.

Empathetic and patient when speaking with customers, brokers, sales managers and consumers in a professional manner.

Possess the ability to be a decisive problem-solver and handle multiple tasks simultaneously, with minimal supervision.

About us:

Founded in 1970, Straight Arrow has grown to be a leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all its own products in the USA, consistently meeting a high-performance standard.

What we offer you:

At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like:

100% company paid employee medical and vision coverage

Voluntary dental and disability coverages

Company sponsored voluntary life insurance

401(k) with company match

Holiday and paid time off (including discretionary paid days off designated by the President)

I'm interested; how do I get started?

Apply to: https://app.jobvite.com/j?cj=okCYxfwb&s=Jobvite

Our hiring management partner is myHR Partner. myHR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization.

We realize that it takes time and effort to go through our application process, and we thank you for considering applying for this position.

Straight Arrow Products is an Equal Opportunity Employer. Straight Arrow Product does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, Veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.