Business Development Representative

Referral Development Specialist

Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

Essential Functions:

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources with a facility such as with physicians, social workers, and discharge planners.
• Coordinate with clinical assessment team on referrals for admission based on the services and amenities provided within the facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contracts/referral sources.
• Document referral sources within appropriate customer management system.
• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through email, e-blast, written notes, events, networking, and other professional activities.
• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.

Other Functions:

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

• High school diploma or equivalent required. Bachelor's degree in marketing or related health or social services field preferred.
• Two or more years' experience in sales and/or marketing required.

Licenses/Designations/Certifications:

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and access to an automobile, where facility requires.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.