Business Development Representative

Pacific Grove Hospital Behavioral Health Services

Pacific Grove Hospital in Riverside, CA., is a leader in behavioral healthcare, providing superior healthcare treatment to the people, communities, and military installations we serve. We are a private inpatient 68 bed acute psychiatric facility with out-patient services, dedicated to the treatment of behavioral health and substance abuse services.

Competitive Salary
Paid Time Off (vacation, sick, personal days)
Paid Holidays (8 Total)
Medical, Dental, & Vision Insurance
FSA & HSA Plans
Long-Term & Short-Term Disability
Company Paid Life Insurance
Supplemental Life Insurance
Employee Assistance Program
Employee Discount Program
401(k) Retirement Plan with Company Match

Many employee-centered events throughout the year!

Annual salary range: $57,892-$69,470 DOE

Purpose Statement

Expand Outpatient Service lines as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources

Essential Functions

• Collaborate closely with room and board, residential facilities, community resources, facility case managers, physicians and management, as well as provide education to staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of outpatient referrals within a facility such as room and boards, residential/ housing resources.
• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within appropriate contact management system.
• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
• Provide the facility or receiving team with appropriate information to facilitate an outpatient admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years' experience in sales and/or marketing required.

Licenses/Designations/Certifications

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities