Business Development Representative

Business Development Representative

Join our team at Erlanger Behavioral Health! Located in Chattanooga, Tennessee, our 144-bed treatment center offers superior psychiatric and addiction services to individuals of all ages.

Specializing in exceptional mental health care for various age groups, we cater to adolescent patients aged 12 and older and older adults. If you're passionate about making a difference in the lives of those in need through compassionate therapeutic practices and thrive in a supportive team environment that fosters learning and growth, this position is perfect for you! Apply now!

Purpose Statement

Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

Essential Functions

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure an efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physicians, social workers and discharge planners.

• Coordinate with the clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within the facility.
• Coordinate the completion of the admission process and ensure appropriate resources are obtained.
• Travel frequently within the community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within the appropriate contact management system.

• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent the facility in professional forums and communicate the mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate the facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years’ experience in sales and/or marketing required.

Licenses/Designations/Certifications

• Must have and maintain a valid driver's license.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.