Inbound Sales Representative Senior Analyst - Voice
Accenture
Inbound Sales Representative Senior Analyst - Voice
Skill required: Omnichannel - Customer Communications
Designation: Inbound Sales Representative Senior Analyst - Voice
Qualifications: Any Graduation
Years of Experience: 5 to 8yrs
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLAs.
What are we looking for?
•Ability to perform under pressure
•Ability to meet deadlines
•Ability to manage multiple stakeholders
•Ability to establish strong client relationship
•Ability to handle disputes
Roles and Responsibilities:
•In this role you are required to do analysis and solving of increasingly complex problems Any Graduation
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.