Inside Sales Assoc Manager - voice

Inside Sales Assoc Manager

Performing activities as per task list delegated by Inside Sales (Inbound) Lead e.g., running system reports, preparing and distributing status reports, creating and maintaining study documents. As the DIS Operations Lead, you will lead overall Operations delivery where Seller will provide the client services to the pre-existing customers, on their currently running Ad products and ad campaigns, by providing strategic advertising, advisory and backend support as after sales service. Performing subject level data review that requires further investigation with the clinical site to determine overall accuracy (inclusion / exclusion criteria / IP / adverse events / labs / SAEs etc.

Team Management: Lead and support a team, setting clear expectations and providing ongoing coaching and feedback. Foster a collaborative and inclusive team environment that encourages open communication and professional growth. Determines operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/ benefit analyses. Defining user requirements; establishing production, quality, and customer-service standards; contributing information and analysis to the organization. Policy Adherence: Collaborate with relevant stakeholders to ideate. Drive the right team culture & ensure process compliance. Performance Reporting and Analysis: Generate regular reports on metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve DIS review processes and identify areas for enhancement. Risk Management: Identify potential risks and proactively implement measures to mitigate these risks. Stay informed about industry best practices and evolving challenges. Cross-functional Collaboration: Collaborate with other teams to align review practices with broader company objectives. Experience in advertising sales, media account management, successful client engagement & consistent business growth. Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs. Experience in providing strategic advice to help advertisers get the best return on advertising investments. Ability to assess customer needs and successfully pitch on value propositions. Ability to communicate effectively across various levels, including senior marketing leaders. Flexibility in switching between duties and assignments as per requirement. Experience working with CRM systems. Dependable, reliable with strong work ethic and time management skills.

Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures. The person requires understanding of the strategic direction set by senior management as it relates to team goals. Primary upward interaction is with direct supervisor or team leads. Generally interacts with peers and/or management levels at a client and/or within Accenture. The person should require minimal guidance when determining methods and procedures on new assignments. Decisions often impact the team in which they reside and occasionally impact other teams. Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Please note that this role may require you to work in rotational shifts Any Graduation

About Accenture: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.