Sales MDF Management Specialist

Sales MDFs Management Specialist

Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

A Sales MDFs Management Specialist is responsible for implementing and administering sales MDF programs, and accurately calculating commissions by analyzing sales data, collaborating with clients, and monitoring program effectiveness.

Key responsibilities:

• MDF Planning: Work with the Client Sales Leadership team to define the objectives, MDF plans, and strategy.
• MDF Plan Implementation: Implement the client provided plan and maintain sales MDF plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines.
• Data Analysis: Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing MDF plans.
• Sales Alignment: Collaborate with client to ensure MDF plans are aligned with overall business goals and sales strategies.
• Communication and Training: Clearly communicate MDF plan details to sales teams, provide training on program mechanics, and address any questions or concerns.
• Performance Monitoring: Track sales performance against MDF plan metrics and publish.
• Compliance Management: Ensure all MDF programs comply with company policies, regulatory requirements, and legal standards as shared by the client.
• System Administration: Manage the sales MDF calculation system, ensuring accurate data input and timely commission payouts.
• Stakeholder Management: Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of MDF programs.
• Offer comprehensive consultation to partners: training, onboarding, finance queries, analytic and exception handling, ensuring seamless integration and adherence to the partner program protocols (voice and email).

Required Qualifications:

• High school Diploma
• Advanced English (C1)
• 3 years of experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets
• Expertise in implementing and structuring sales MDF plans, including commission structures and performance-based rewards
• Experience in onboarding processes, including documentation and compliance checks
• Strong interpersonal skills

Preferred Qualifications:

• Strong analytical mindset with ability to analyze data from various reports and provide insights
• Understanding of sales processes, key performance indicators (KPIs), and sales methodologies
• Proficient in data analysis tools, CRM systems, and sales MDF management software
• Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.