Sales Operations Analyst
Accenture
Sales Operations Analyst
Transforming sales to become a future-ready and digital B2B revenue engine. Supporting the sales for license, training, pricing, budgeting, and negotiation - Backend support. Equip sales teams with the right content, training, and data to drive sales activity.
Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices. Experience with CRM systems like Salesforce, or similar platforms. Excellent communication and interpersonal skills, with the ability to build rapport with diverse partners. Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions. Proficiency in customer relationship management (CRM) tools and ticketing systems. Detail-oriented with strong organizational skills and ability to manage multiple priorities. Ability to work independently and as part of a cross-functional team. Knowledge of partner ecosystem dynamics and best practices for managing relationships. Has experience delivering trainings.
A Partner Support Specialist is responsible for providing dedicated support to a company’s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key responsibilities include partner onboarding, issue management, knowledge base maintenance, communication management, relationship building, performance monitoring, and partner training.
Any Graduation