Sales Operations Analyst

Sales Operations Analyst

Transforming sales to become a future-ready and digital B2B revenue engine. Supporting the sales for license, training, pricing, budgeting, and negotiation - backend support. Equip sales teams with the right content, training, and data to drive sales activity.

Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices. Excellent communication skills: strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer service focus: demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical skills: strong analytical mindset with ability to analyze data from various reports and provide insights to the sales teams. CRM expertise: familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational skills: ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to detail: ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite: strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. Ability to establish strong client relationships, manage multiple stakeholders, adaptable and flexible, collaboration and interpersonal skills, problem-solving skills.

A Sales Revenue Support Specialist is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include: customer account management, sales data analysis, CRM management, sales support activities, collaboration with sales team.

Any Graduation

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