Sales Operations Specialist

Sales Operations Specialist

Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action.

What are we looking for?

Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment. Strong understanding of sales principles and methodologies. Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology. Strong understanding of regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements. High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures. Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations. Intermediate project management skills. Proficiency in Microsoft Office Suite and CRM systems. Leadership and team management abilities. Excellent communication and interpersonal skills. Ability to establish strong client relationship. Ability to manage multiple stakeholders. Adaptable and flexible. Agility for quick learning. Negotiation skills. Process-orientation. Collaboration and interpersonal skills.

Roles and responsibilities:

The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key responsibilities include:

• Compliance Assurance: Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues.
• Process Improvement: Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures.
• Risk Management: Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders.
• Training and Communication: Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders.
• Auditing and Reporting: Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits.

Any Graduation