Sales Prog & Incentive Mgmt Analyst

Sales Prog & Incentive Mgmt Analyst

Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit.

What are we looking for?

Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices. Required Skills and Qualifications:

• Strong attention to detail and accuracy in data entry
• Excellent communication and interpersonal skills to interact with customers and internal teams
• Analytical skills: Strong analytical mindset with ability to analyse data from various reports and provide insights
• Experience working with large datasets
• Understanding of sales processes, key performance indicators (KPIs), and sales methodologies
• Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards
• Excellent written and verbal communication skills to effectively convey complex information to various stakeholders
• Proficient in data analysis tools, CRM systems, and sales incentive management software
• Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks

Roles and responsibilities:

• Rebate Program Management
• Support end-to-end rebate lifecycle from contract interpretation to payout execution
• Apply rebate slabs, tiered discounts, and customer-specific agreements to validate rebate amounts
• Ensure rebate data accuracy based on transaction-level details
• Data Analytics & Insights
• Track rebate performance, accruals, and financial exposure
• Create dashboards/reports on rebate utilization, distributor trends, and exceptions
• Highlight variances in forecasts vs. actual payouts
• Financial Accuracy & Compliance
• Ensure proper documentation of rebate calculations to support audits and compliance checks
• Partner with finance teams to validate accrual postings and ensure accurate payout processing
• Cross-Functional Collaboration
• Work with sales, finance, and commercial teams on rebate clarifications
• Escalate discrepancies and support resolution of disputes with internal stakeholders
• System & Process Management
• Update and maintain rebate data in ERP/CRM systems (SAP, Oracle, Vistex)
• Support automation and process improvements for rebate calculation accuracy and efficiency
• Forecasting & Planning
• Support scenario modeling to assess the financial impact of new rebate programs or changes to existing structures

Any Graduation

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