Sales Prog & Incentive Mgmt Specialist

Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit.

What are we looking for? Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:

Strong attention to detail and accuracy in data entry
Excellent communication and interpersonal skills to interact with customers and internal teams
Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights
Should have experience working with large datasets
Understanding of sales processes, key performance indicators (KPIs), and sales methodologies
Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards
Excellent written and verbal communication skills to effectively convey complex information to various stakeholders
Proficient in data analysis tools, CRM systems, and sales incentive management software
Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks

Roles and Responsibilities:

Rebate Program Management

Support end-to-end rebate lifecycle from contract interpretation to payout execution
Apply rebate slabs, tiered discounts, and customer-specific agreements to validate rebate amounts
Ensure rebate data accuracy based on transaction-level details

Data Analytics & Insights

Track rebate performance, accruals, and financial exposure
Create dashboards/reports on rebate utilization, distributor trends, and exceptions
Highlight variances in forecasts vs. actual payouts

Financial Accuracy & Compliance

Ensure proper documentation of rebate calculations to support audits and compliance checks
Partner with finance teams to validate accrual postings and ensure accurate payout processing

Cross-Functional Collaboration

Work with sales, finance, and commercial teams on rebate clarifications
Escalate discrepancies and support resolution of disputes with internal stakeholders

System & Process Management

Update and maintain rebate data in ERP/CRM systems (SAP, Oracle, Vistex)
Support automation and process improvements for rebate calculation accuracy and efficiency

Forecasting & Planning

Support scenario modeling to assess the financial impact of new rebate programs or changes to existing structures

Any Graduation

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