Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit.
Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices. Required Skills and Qualifications: Strong attention to detail and accuracy in data entry. Excellent communication and interpersonal skills to interact with customers and internal teams. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights. Should have experience working with large datasets. Sales Knowledge: Understanding of sales processes, key performance indicators (KPIs), and sales methodologies. Compensation Implementation: Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards. Communication Skills: Excellent written and verbal communication skills to effectively convey complex information to various stakeholders. Technical Proficiency: Proficient in data analysis tools, CRM systems, and sales incentive management software. Project Management: Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks. Ability to establish strong client relationship. Ability to manage multiple stakeholders. Adaptable and flexible. Collaboration and interpersonal skills. Problem-solving skills.
A Sales Incentives Management Specialist is responsible for Implementing, and administring sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness. Key responsibilities include Incentive Plan Implementation: Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines. Data Analysis: Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment: Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training: Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring: Track sales performance against incentive plan metrics and publish. Compliance Management: Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as shared by the client System Administration: Manage the sales incentive calculation system, ensuring accurate data input and timely commission payouts. Stakeholder Management: Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of incentive programs.