Inside Sales Representative

Inside Sales Representative

Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners. We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network. With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business. In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you'll consider joining us!

Position Summary

The Inside Sales Representative (ISR) for the Nutraceuticals division is responsible for developing and maintaining relationships with existing customers and prospects via phone, email, and digital communication. This role supports the regional sales managers and collaborates with cross-functional teams to ensure customer satisfaction, timely follow-ups, and the achievement of sales targets.

Responsibilities Will Include:

• Manage and grow a portfolio of assigned accounts by providing excellent customer service and sales support.
• Generate quotes, process sample and product requests, and follow up on sales opportunities.
• Qualify and convert leads into opportunities via phone and email outreach.
• Maintain accurate records of customer interactions, quotations, and pipeline activity in CRM.
• Collaborate with sales managers to implement territory strategies and coordinate with logistics and customer service for delivery issues.
• Maintain deep product knowledge to support customers effectively and offer tailored solutions.
• Research potential customers and solicit new opportunities

Required Experience & Knowledge

EDUCATION / EXPERIENCE:

Bachelor's degree in Business, Life Sciences, or related field.

2+ years of experience in inside sales, customer service, or account management.

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC.:

Strong communication and interpersonal skills.

Goal-oriented, self-motivated, and organized.

Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce).

Knowledge of the nutraceutical or ingredients industry preferred.

Supervisory Responsibilities

N/A

Work Environment

Office-based or hybrid role. Fast-paced, team-oriented environment.

Actylis is an Equal Opportunity Employer. Actylis US does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.