Sales Operations Specialist
Adams Outdoor Advertising (AOA), the 4th largest and largest private Outdoor Advertising firm in the U.S., is seeking a Sales Operations Specialist to manage the day-to-day efficacy of our sales processes. You will be responsible for maintaining data accuracy, optimizing workflows, and providing insights that drive sales growth and efficiency. This position requires a strong understanding of sales processes, data management, and HubSpot's suite of tools.
Essential functions of position include:
- Manage and optimize the HubSpot CRM to ensure it meets the needs of the sales team and aligns with overall business objectives.
- Oversee data integrity within HubSpot, ensuring all information is accurate, complete, and up-to-date.
- Develop, implement, and maintain sales processes, workflows, and automation within HubSpot to enhance team efficiency.
- Collaborate with sales, marketing, and other departments to integrate HubSpot and ensure seamless data flow across the organization.
- Create and maintain dashboards and reports in HubSpot to provide actionable insights for sales leadership.
- Train and support sales team members on HubSpot usage, best practices, and new features.
- Work with sales leadership to define, measure, and analyze key sales metrics and KPIs.
- Identify and troubleshoot issues within HubSpot and work with HubSpot support to resolve them.
- Continuously evaluate and recommend improvements to existing sales operations processes and tools.
- Other duties as assigned.
Preferred qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 2+ years of experience in a sales operations role, with a strong focus on HubSpot CRM.
- In-depth knowledge of HubSpot, including CRM management, sales automation, and reporting.
- Strong analytical skills.
- Ability to work collaboratively across departments and communicate effectively with team members at all levels.
- Proven track record of optimizing sales processes and improving team efficiency.
- Experience in a B2B sales environment is a plus.
- Located in the Eastern or Central Time Zone.
Adams Outdoor Advertising (AOA): Founded in 1983 by Steve Adams, AOA is the 4th largest, and largest privately-held, Outdoor Advertising operator in the U.S. AOA operates in the following 12 markets: Ann Arbor/Kalamazoo/Lansing (MI), Beaufort/Charleston/Florence (SC), Charlotte (NC), Eastern Pennsylvania (PA), Madison (WI), Norfolk (VA), Peoria and Champaign (IL). Searchlight Capital Partners, a leading global private investment firm, in partnership with British Columbia Investment Management Corporation, one of the largest asset managers in Canada, invested in AOA in 2021.