Sales Assistant (m/f/d) 20 - 30h/woche - Adidas Factory Outlet Salzburg

Sales Assistant (M/F/D) 20-30h/Week, Limited Term - Adidas Factory Outlet Salzburg

Contributes to achieving or exceeding sales figures and KPI targets by:

• Building an emotional connection with customers and embodying the brand values
• Serving customers, selling, and executing store operations meticulously

Responsibilities:

• Knows the store goals and individual targets, and actively works towards achieving or exceeding them, utilizing all available resources
• Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the customer care philosophy
• Builds an emotional bond with each customer by acting as a passionate and enthusiastic brand ambassador
• Incorporates basic knowledge and facts about seasonal products into the service approach
• Maintains an attractive, pleasant environment where customers enjoy shopping, taking care of visual merchandising, order, and cleanliness
• Adheres to the rules and procedures (SOM regulations) that apply to the store and maintains a safe shopping and working atmosphere
• Ensures that the product range is available for customers by helping to deliver and replenish the stock when needed
• Minimizes losses by always paying attention to the inventory while serving customers
• Onboard new employees (if applicable)
• Works productively and respectfully with team members to achieve or exceed the store's goals
• Completes all required training programs and successfully applies them in their work
• Demonstrates a continuous willingness to learn and takes advantage of all opportunities to advance their development and improve their performance
• Cashier duties (if applicable): ensures correct payment procedures including careful handling of goods, conducts cash-ups meticulously, and completes sales quickly and accurately while adhering to the prescribed guidelines for securing the cash reserves (if applicable)
• Endless Aisle (if applicable): informs customers about the new ordering/selling option in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback about products during the sales process
• Click & Collect (if applicable): monitors and oversees new online orders that have been placed by online customers and need to be reserved, packed, and handed out to customers in the store
• Ship from Store (if applicable): monitors and oversees new online orders that need to be shipped to customers

Required Education and Experience / Minimum Requirements:

• 0-3 years of retail experience
• Training as a salesperson is desirable
• Basic English skills
• Basic spelling and arithmetic skills, communication skills