SALES Assistant (m/f/d) 39 Std/woche Befristet - FO Metzingen

Job Title

Contributes to achieving or exceeding sales figures and KPI targets by: Building an emotional connection with customers and living the brand values Serving customers, selling, and conducting store operations diligently

Responsibilities:

• Knows the store goals and individual goals and actively works towards achieving or exceeding them, utilizing all available resources • Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the customer framework • Builds an emotional bond with each customer by acting as a passionate and enthusiastic brand ambassador • Actively incorporates basic knowledge and facts about seasonal products into the service approach • Maintains an appealing, pleasant environment where customers enjoy shopping, focusing on visual merchandising, order, and cleanliness • Adheres to the rules and procedures (SOM regulations) that apply to the store and maintains a safe shopping and working environment • Ensures that the product range is available to customers by helping to deliver and replenish stock when needed • Minimizes losses by always being mindful of inventory when serving customers • Trains new employees (if applicable) • Works productively and respectfully with team members to achieve or exceed store goals • Completes all required training programs and successfully applies them in their work • Demonstrates ongoing willingness to learn and takes advantage of all opportunities to advance their development and improve their performance • Cash handling (if applicable) o Ensures correct payment processes including careful handling of goods o Conducts cash register closings meticulously o Completes sales quickly and accurately and adheres to the prescribed guidelines for securing the cash reserves (if applicable) • Endless Aisle (if applicable) Informs customers about the new order/sales option in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback about products during the sales process. • Click & Collect (if applicable) Monitors and oversees new online orders that have been ordered by online customers and need to be reserved, packed, and delivered to customers in the store. • Ship from Store (if applicable) Monitors and oversees new online orders that need to be shipped to customers.

Authorities: None

Main Contacts: Customers, colleagues, and supervisors

Knowledge, Skills, and Abilities: Retail professional competencies, RP expectations

Required Education and Experience/Minimum Requirement: 0-3 years of retail experience, preferred sales training, basic English proficiency, basic spelling and arithmetic skills, communication ability