Sales Assistant (m/f/d) 39h Vollzeit Befristet 1 Jahr - FO Wertheim

Job Title

Purpose & Overall Relevance for the Organization:

Contributes to achieving or exceeding sales figures and KPI targets by: Building an emotional connection to customers and living the brand values Serving customers, selling, and conducting store operations with diligence

Responsibilities:

• Knows the store goals and individual targets and actively works towards achieving or exceeding them, utilizing all available resources • Meets or exceeds customer expectations and drives sales and brand awareness by applying suitable elements of the customer framework • Builds an emotional bond with each customer by acting as a passionate and enthusiastic brand ambassador • Actively incorporates basic knowledge and facts about seasonal products into the service approach • Maintains an appealing, pleasant environment where customers enjoy shopping, focusing on visual merchandising, order, and cleanliness • Adheres to the rules and procedures (SOM regulations) that apply to the store and maintains a safe shopping and working atmosphere • Ensures that the product range is available to customers by helping to deliver and replenish stock when needed • Minimizes losses by always being mindful of inventory while serving customers • Trains new employees (if applicable) • Works productively and respectfully with team members to achieve or exceed store goals • Completes all required training programs and successfully applies them in their work • Demonstrates ongoing willingness to learn and takes advantage of all opportunities to advance their development and improve performance • Cash Handling (if applicable) Ensures correct payment processes including careful handling of goods Conducts cash register closings meticulously Completes sales quickly and accurately and adheres to the prescribed guidelines for securing the cash register balance (if applicable) • Endless Aisle (if applicable) Informs customers about the new ordering/selling option in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback about products during the sales process. • Click & Collect (if applicable) Monitors and oversees new online orders that have been placed by online customers and need to be reserved, packed, and handed out to customers in the store. • Ship from Store (if applicable) Monitors and oversees new online orders that need to be shipped to customers.

Authorities:

• NA

Main Contacts:

• Customers • Colleagues and Supervisors

Knowledge, Skills, and Abilities:

• Competencies of a Retail Professional • RP Expectations

Required Education and Experience / Minimum Requirements:

• 0-3 years of retail experience • Training as a salesperson desirable • Basic English skills • Basic spelling and arithmetic skills, communication skills