Purpose & Overall Relevance for the Organization:
Contributes to achieving or exceeding sales figures and KPI targets by:
• Building an emotional connection with customers and embodying brand values
Responsibilities:
• Knows the store goals and individual targets and actively works towards achieving or exceeding them, utilizing all available resources
Cashier duties (if applicable):
• Ensures accurate payment processes including careful handling of goods
Endless Aisle (if applicable): Informs customers about the new order/sales option in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback on products during the sales process.
Click & Collect (if applicable): Oversees and manages new online orders that have been placed by online customers and need to be reserved, packed, and handed out to customers in the store.
Ship from Store (if applicable): Oversees and manages new online orders that need to be shipped to customers.
Authorities:
• NA
Main Contacts:
• Customers
Knowledge, Skills, and Abilities:
• Competencies of a Retail Professional
Required Education and Experience / Minimum Requirement:
• 0-3 years of retail experience