SALES Assistant (m/f/d) Befristet 25h/woche - FO Metzingen

Job Title

Contributes to achieving or exceeding sales figures and KPI targets by:

Building an emotional connection with customers and embodying the brand values

Serving customers, selling, and conducting store operations diligently

Responsibilities:

Knows the store goals and individual targets and actively works towards achieving or exceeding them using all available resources

Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the customer image

Builds an emotional bond with each customer by acting as a passionate and enthusiastic brand ambassador

Actively incorporates basic knowledge and facts about seasonal products into the service approach

Maintains an appealing, pleasant environment where customers enjoy shopping, focusing on visual merchandising, order, and cleanliness

Adheres to the rules and procedures (SOM regulations) that apply to the store and maintains a safe shopping and working atmosphere

Ensures that the product range is available to customers by helping to deliver and replenish stock when needed

Minimizes losses by always being aware of stock levels when serving customers

Integrates new employees (if applicable)

Works productively and respectfully with team members to achieve or exceed store goals

Completes all required training programs and applies them effectively in their work

Demonstrates ongoing willingness to learn and takes advantage of all opportunities to advance their development and improve their performance

Cashier duties (if applicable):

Ensures correct payment processes including careful handling of goods

Conducts cash register closings meticulously

Completes sales quickly and accurately and adheres to the prescribed guidelines for securing the cash balance (if applicable)

Endless Aisle (if applicable): Informs customers about the new order/sales option in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback on products during the sales process

Click & Collect (if applicable): Monitors and oversees new online orders that have been placed by online customers and need to be reserved, packed, and handed out to customers in the store

Ship from Store (if applicable): Monitors and oversees new online orders that need to be shipped to customers

Authorities: NA

Main contacts: Customers, colleagues, and supervisors

Knowledge, skills, and abilities: Retail professional competencies, RP expectation sheet

Required education and experience/minimum requirement: 0-3 years of retail experience, preferred sales training, basic English skills, basic spelling and arithmetic, communication skills