Sales Co - ordinator

Sales Co-ordinator

We're looking for a highly organised and proactive Sales Co-ordinator to drive client engagement and support our Platinum and Gold clients. The successful candidate will be responsible for booking high-quality face-to-face account review meetings, ensuring seamless coordination between clients and Account Directors/Managers, and maintaining accurate CRM records supporting growth within the Legal sector.

What You Will Do

Client Engagement

• Proactively reach out to strategic clients to secure Account Reviews and Quarterly Business Reviews
• Build rapport with key stakeholders to ensure ongoing engagement and responsiveness
• Ensure smooth coordination between clients and Account Directors/Managers

Sales Activity Enablement

• Drive calendar activity by scheduling business reviews to ramp up modernisation to One Advanced Legal and renewal
• Monitor and follow up on outstanding meeting actions to keep momentum high
• Collaborate with Account Directors/Managers to align meeting objectives and agendas with wider growth strategy

Commercial Support

• Maintain accurate and up-to-date CRM records
• Share meeting agendas with customers and sales personnel, including digital content on graduations to One Advanced Legal
• Support the team in hitting key meeting activity and pipeline generation targets

What You Will Have

• Proven experience in sales coordination, client-facing administration, or a related field
• Excellent telephone and written communication skills to engage senior stakeholders confidently
• Highly organised, persistent, and able to manage multiple requests at pace
• Familiarity with CRM tools and diary management

Desirable Qualifications

• Background in Sales co-ordination or customer resolution
• Experience in SaaS or technology
• Experience working with strategic and key clients
• Track record of exceeding customer-focused metrics, including customer resolution, meeting bookings, and high customer satisfaction scores

What We Do For You

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success
• Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. We also offer a range of external training opportunities including apprenticeship.

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – We provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – Donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.