Sales Development Representative - Remote Eligible
Agent
Sales Development Representative
Type: Full-time, Remote
Time zone: 8 AM – 5 PM EST
Salary: 1300 – 1800 USD/Month
Location: Remote – LATAM or South Africa
About the Company
We're a Tennessee-based, SaaS company (headquartered in Atlanta) providing fund accounting, tax, and compliance software for municipalities and K-12 school districts across the U.S.
Our mission is to help small towns and local governments streamline financial operations and reporting through intuitive, reliable technology — without losing the personal, community-driven touch that defines local government work.
We pride ourselves on long-term relationships with our clients — many of whom have trusted us for decades.
About the Role
We're looking for a driven, personable, and conversational Sales Development Representative (SDR) who can build lasting relationships with local government and education decision-makers.
This role goes beyond quick cold calling — it's about developing trust over time. You'll research municipalities and school districts, connect with key contacts, and identify those who may be open to evaluating new software solutions — even if that's months or years down the line.
You'll help manage outreach across multiple U.S. states, ensuring that no opportunity slips through the cracks.
Key Responsibilities
Own a geographic territory (e.g., Pennsylvania): research and maintain contact lists for all municipalities, boroughs, and school districts within that region.
Build and nurture relationships with key stakeholders — such as finance directors, treasurers, IT leaders, tax administrators, and superintendents.
Conduct steady, meaningful outreach via phone and email (~100 calls/day, primarily check-ins and introductions).
Uncover and document "buying signals" — pain points with current systems, upcoming RFPs, or leadership changes.
Maintain accurate CRM records in HubSpot, tracking all communications and notes.
Collaborate with leadership to fine-tune messaging and outreach strategy.
Participate in occasional product demos and meetings to better understand our platform and customer needs.
Skills & Qualifications
2+ years of experience in outbound sales, lead generation, or telemarketing (SaaS experience a plus).
Native or near-native English fluency, with clear and confident verbal communication.
You can hold a natural, friendly conversation with "small-town USA" personalities — approachable, down-to-earth, not overly scripted.
Strong writing skills for follow-up emails and CRM notes.
Highly organized — able to manage a long, multi-touch sales cycle where deals may take years to mature.
Tech-savvy with experience using HubSpot (or similar CRM).
Resourceful and curious — comfortable manually researching local contact data when automated sources fall short.
A steady, self-motivated professional who values quality conversations over sheer volume.