The Retail Account Executive Job

We're expanding our Retail Segment Sales Team in France and are looking for a "full-stack" Account Executive to engage with prospects and turn them into happy Alan customers. This team focuses on the Retail segment, interacting with everyone from HR executives to CEOs.

We specialize in companies that sell and distribute food and goods with direct access to customers (BtC). We have a strong focus on food distribution networks and fashion sellers that represent 75% of our market.

Why is this vertical interesting?

• Market potential: A vast market with significant transformation and structural challenges like digitization, hiring and brand awareness challenge, physical tasks.
• Team readiness: We've honed our strategy over the years, and it's paying off with high retention, stronger word of mouth and active field marketing.
• Passionate team: Our 10-person team is passionate about sectors like food distribution, fashion, e-commerce, luxury or bricolage and the daily learnings from the field enhance this.
• Growth opportunity: Our economics are getting better and better, and the addressable market is enormous, offering infinite opportunities for growth.
• Day 1: We've grown from 0 to 30M€ ARR in just 4 years, and we're ready to scale even further, we're only at day 1!

What will you do with us?

You'll own the entire sales cycle, from prospecting to closing. In our Retail Sales team, the average sales cycle is 6 months, dealing with companies ranging from 20 to 600 employees, with an average ARR of 150K€.

At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You'll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless.

We expect you to understand and apply the Alan Smart & Soft selling method. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft).

You'll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.

Is It You We're Looking For?

You'll be a great fit for the Retail Team at Alan if you:

• Have at least 4 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role!
• Are interested in interacting with prospects from the Retail segment (they're more traditional sectors)
• Have full working proficiency in French (C2 and above) and an advanced level in English.
• Are highly organized with exceptional follow-up skills.
• Have empathy and are passionate about understanding and solving prospects' problems.
• Can influence through persuasion, negotiation, and consensus-building.
• Have a deep understanding of value drivers in recurring revenue business models.
• Have a great attitude and ability to collaborate in a small team.
• Are eager to learn fast and make an impact from day 1.

Are based in (or willing to relocate to) Lyon, Marseille or Toulouse.

For this opportunity, we are aiming to hire within the C0-C1 level range.

Everything Else Is A Plus

We care about having a diversity of experiences, profiles and backgrounds in our team.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

• Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
• Flexible office with hybrid setup. Sponsored co-working hubs in Lyon, Marseille or Toulouse.
• All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
• Flexible vacation policy and flexible working hours. Organize your time as you wish.
• Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
• Transport. Generous transit benefit
• Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
• Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
• Parental leave. Extended parental leave for all new parents, for permanent contracts only.

Important Note: We Hire People, Not Roles

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.