Director, Sales Worldwide Accounts

Director, Sales Worldwide Accounts

This is an exciting opportunity to join a world-class Global Sales team dedicated to delivering Hilton's unmatched scale, access, expertise, and experience to our owners, operators, and customers. As the Director, Sales Worldwide Accounts (Group Sales), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections. In this role, you will identify, develop, and lead an identified roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries. Additionally, you will be responsible for account planning, cross-team collaboration, building & strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton.

As part of the Corporate Group Sales team and reporting to the Managing Director, you will focus on Corporate Accounts, playing a pivotal role in advancing Hilton's position within this critical segment.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Guide the account planning strategy for your accounts to facilitate growth.
• Aggregate client account-based growth data and evaluate areas of opportunity.
• Qualify accounts and maintain compliance to account governance protocol
• Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives.
• Be a subject matter expert in all brands and closing the sale with clients.
• Anticipate client needs and develop an approach that is tailored to each client.
• Generate leads and mine opportunities within existing accounts to drive incremental revenue.

How you will collaborate with others:

• Collaborate with across-functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions.
• Network with business decision-makers and executives to influence positive buying behaviors.

What deliverables you will take ownership of:

• Model account-based trends on a cadence (i.e. weekly, quarterly, etc.), compare data with previous years' results and forecast future account-based growth rates.
• Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets.
• Understand industry trends that impact customer buying behaviors and offer innovative solutions.

You have these minimum qualifications:

• Ten (10) years of hotel/travel sales and/or account management experience
• Experience analyzing data and making data-centric recommendations
• Experience maintaining national or global accounts
• Knowledge of the hospitality and travel industry
• Travel up to 40%

It would be useful if you have:

• Bachelor's Degree
• In-depth knowledge and use in Delphi or similar property sales management system
• Experience using Salesforce (CRM)

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.