Internal Sales Specialist

Internal Sales Specialist

Aliaxis is one of the world’s leading providers of advanced plastic piping systems, valves and fittings. We are present all over the world in more than 40 countries and more than 15,000 people, with 100 production and distribution units. Our mission is to shape a better tomorrow by connecting people with water and energy.

In Italy we are present with more than 700 people and 5 production sites. With our main local brands FIP, REDI, ASTORE, ISEA and LARETER, we make products for the building, infrastructure, industry, and agriculture sectors.

We offer a role as Internal Sales Specialist, who will report to the Domestic Sales Director Italy, and will be based in our site in Casella (GE). The candidate will be responsible of achieving the goal of the sales budget with additional targets on the price increase for the industry division.

Key Responsibilities:

• Draw up, in close collaboration with the area managers, all requests for offers that come to us from the market.
• Manage complex requests with the support of internal stakeholders (Technical department, Customer Service)
• Reply to customers quickly, avoiding loss of time due to inefficient communication between departments.
• Monitor offers (in CRM) and their outcomes.
• Be aligned with Corporate Division in relation to the periodic meetings of the Industry segment.
• Follow the activity with external visits.
• Generate revenue by soliciting and obtaining orders, understanding and interpreting customers’ technical requirements, providing technical information, and developing accounts from an internal sales perspective, collaborating with external sales.
• Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
• Develop sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations.
• Close new accounts by answering telephone and e-mail inquiries and verifying and entering information.
• Fill orders by transferring orders to fulfillment, communicating expected delivery date, and explaining stock-outs.
• Develop accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features.
• Maintain communication equipment by troubleshooting, reporting, and tracking problems.
• Maintain and improve quality results by following standards and recommending improved policies and procedures.

Required Competencies:

• 2 years’ experience in a similar commercial role.
• Technical knowledge of similar products in the piping system and industrial sector and its applications.
• Strong knowledge of the Italian market area and customers.
• Ability to negotiate orders.

Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company’s “Growth with Purpose” strategy.

For us, equity and belonging start already at the application step: whether it’s offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.