Account Manager, Sales

Inside Sales Representative

Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we are delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with a global reach. From production operators to engineers, technicians to specialists, sales to leadership, we are always looking for top talent ready to bring their best. Come grow with us!

Key Responsibilities

Inside Sales Responsibilities

• Own and grow assigned customer accounts by developing strategic relationships, identifying opportunities, and driving revenue expansion.
• Utilize commercial systems and tools (e.g., CRM, Tableau, Key Account Plans) to effectively manage territory and support sales execution.
• Prepare and deliver regular sales forecasts, pipeline updates, and performance reports for management review.
• Analyze sales trends and market data to provide insights and make data-driven recommendations.
• Achieve assigned revenue goals and sales performance KPIs through disciplined pipeline and opportunity management.
• Develop and implement strategic plans to meet and exceed sales objectives.
• Negotiate terms and conditions with customers to establish profitable, long-term partnerships.
• Build and maintain strong relationships with existing customers to foster loyalty and repeat business.
• Resolve escalated customer issues that cannot be addressed at the customer service level, ensuring a high level of satisfaction.
• Maintain accurate and up-to-date records of contacts, accounts, leads, and opportunities in CRM.

Alkegel Sales Support

• Lead Management: Own and respond to inbound leads generated from trade shows, marketing campaigns, and web inquiries. Qualify prospects and coordinate with Alkegel sales for follow-up.
• Installation Scheduling: Manage customer and internal scheduling for Alkegel installations, ensuring alignment across stakeholders and clear communication.
• Sample Process Ownership: Coordinate and track Alkegel sample requests, shipments, and results. Proactively follow up with customers to ensure feedback is received and documented.

Lead Generation

• Identify and research potential new customers across Alkegen's target industries.
• Leverage online tools, industry directories, and prospecting techniques to find and qualify warm leads.
• Pass leads to Inside Sales reps in appropriate business units with relevant context and background.
• Track lead conversion outcomes and identify patterns for successful outreach.

CRM & Process Management

• Maintain accurate, up-to-date records of all leads and interactions in CRM.
• Ensure seamless handoffs between marketing, Inside Sales, and Alkegel sales teams.
• Support reporting on lead pipeline, sample/test status, and scheduling activities.

Team Collaboration & Continuous Improvement

• Work closely with Inside Sales, Marketing, and Customer Service to ensure a consistent customer experience.
• Participate in cross-functional meetings and trainings to stay current on products, strategy, and team objectives.
• Share insights and feedback from lead interactions to support broader marketing and sales efforts.

Qualifications

• Bachelor's Degree preferred, engineering/business/marketing.
• 2 - 4 years sales/sales support experience.
• Exceptional communications skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Highly motivated and positive attitude with strong customer focus.
• Adept computer skills, including proficiency in CRM, Microsoft Office Suite and Teams.
• Ability to work independently as well as in a team in a fast-paced environment.
• Ability to multi-task, prioritize, and manage time effectively.
• Excel in skill of negotiation, building relationships, and product/market knowledge.
• Reliable, trustworthy and detail oriented with good decision-making skills.

Salary Range: $68-$70k annually

If you are interested in being part of a world class Inside Sales function here at Alkegen then we would love to hear from you.

Alkegen is committed to cultivating and preserving a culture of inclusion throughout the organization. We recognize that we can learn better together with a diverse team of employees and that our individual differences, experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation.

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.