✨ About The Role
- The Sales & Service Lead is responsible for enhancing the guest experience at Alo Yoga by ensuring high levels of engagement and education.
- This role involves leading the sales floor, assessing guest connections, and providing technical product education to both customers and team members.
- The candidate will analyze reports to strategize and implement action plans that focus on improving sales performance and identifying growth opportunities.
- Collaboration with the Operations & Visual Manager is essential to manage reporting, budgets, and inventory control effectively.
- The Sales & Service Lead will oversee the Sales & Service Associates and Cashiers, focusing on recruitment and talent development.
âš¡ Requirements
- The ideal candidate has over two years of experience in a client-centric sales environment, showcasing their ability to connect with customers effectively.
- Proven leadership capabilities are essential, as the role requires inspiring and guiding team members in daily operations.
- A high-energy and enthusiastic personality is crucial, as the candidate will need to integrate fun into the work environment while achieving results.
- The candidate should be self-motivated, with a strong desire to excel both individually and as part of a team.
- Excellent interpersonal and written communication skills are necessary to foster strong relationships with guests and team members.