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Sales & Service Lead - Georgetown
Create a service-led environment that enhances guest interactions and elevates the shopping experience.
Washington DC
Entry Level
$21 - 23 USD / hour
1 month ago
Alo Yoga
Alo Yoga is a lifestyle brand that offers high-quality yoga apparel and accessories.
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✨ About The Role
- The Sales & Service Lead is responsible for enhancing the guest experience at Alo Yoga by ensuring high levels of engagement and education.
- This role involves leading the sales floor, assessing guest connections, and providing technical product education to team members.
- The candidate will analyze reports to strategize and implement action plans focusing on areas needing improvement.
- They will partner with the Operations & Visual Manager to manage various business aspects, including reporting, budgets, and inventory control.
- The position requires direct oversight of Sales & Service Associates and Cashiers, including recruitment and talent development.
- Collaboration with Community & Studio, Operations, and Visual Leads is essential to ensure effective cross-functional training and execution of business initiatives.
âš¡ Requirements
- The ideal candidate has over two years of experience in a client-centric sales environment, showcasing proven leadership capabilities.
- They should be receptive to feedback and eager to provide it, demonstrating a commitment to personal and team growth.
- A high energy level and an upbeat personality are essential, as the role requires integrating fun into the work environment.
- The candidate must be self-motivated with a strong desire to achieve results both individually and as part of a team.
- Excellent interpersonal and written communication skills are crucial for building relationships with customers and team members.
About Alo Yoga
Alo Yoga is a lifestyle brand that offers high-quality yoga apparel and accessories.