✨ About The Role
- The Sales & Service Lead is responsible for enhancing the guest experience at Alo Yoga.
- This role involves leading guest interactions and providing technical product education to ensure a high level of customer engagement.
- The candidate will analyze sales reports to strategize and implement action plans for improvement.
- They will partner with the Operations & Visual Manager to manage various business aspects, including budgets and inventory control.
- The role requires direct oversight of Sales & Service Associates and Cashiers, focusing on recruitment and talent development.
- Collaboration with other departments is essential to ensure cross-functional training and effective execution of company directives.
âš¡ Requirements
- The ideal candidate has at least 2 years of experience in a client-centric sales environment.
- They should demonstrate proven leadership capabilities and excellent decision-making skills.
- A high energy level and an upbeat personality are essential for integrating fun into the work environment.
- The candidate must be self-motivated with a strong desire to achieve results both individually and as part of a team.
- Excellent interpersonal and written communication skills are necessary for effective guest interaction and team collaboration.
- They should be receptive to feedback and eager to provide constructive feedback to others.