✨ About The Role
- The Sales & Service Lead will be responsible for enhancing the guest experience at Alo Yoga.
- This role involves leading an exceptional guest experience on the sales floor through guest connection and product education.
- The candidate will analyze reports to strategize and deliver results, focusing on areas needing improvement and growth opportunities.
- Effective sales floor coverage will be ensured through workforce solutions and leading selling initiatives.
- The role requires collaboration with various teams to execute company-level operations-focused directives and projects.
- The candidate will oversee Sales & Service Associates and Cashiers, being responsible for their recruitment and development.
- The position demands a dynamic presence on the retail floor to assess and fulfill the needs of the business, team, and guests.
âš¡ Requirements
- The ideal candidate should have at least 2 years of experience in a client-centric sales environment.
- Strong leadership capabilities are essential, with a proven track record of making excellent decisions.
- The candidate should be receptive to feedback and eager to provide it to others.
- A high energy level and enthusiasm are important, along with the ability to integrate fun into the work environment.
- Self-motivation and a desire to achieve results both individually and as part of a team are crucial for success in this role.
- Excellent interpersonal and written communication skills are necessary to effectively engage with guests and team members.
- The candidate should align with and embody Alo's guiding principles, reflecting the company's values in their work.