Manager, Technical Pre - sales

Manager, Technical Pre-Sales

The Technical Pre-Sales Manager will focus on supporting our Airline customers in APAC. He/She will be responsible for pre-sales activities, leading customer initiatives, identifying upsell opportunities, and effectively communicating Amadeus solutions through structured engagements such as workshops, presentations, and demonstrations. Building strong relationships with key Airline stakeholders is also a crucial part of this role.

This role requires both functional expertise in requirement management with Airline subject matter experts and strategic business understanding to engage with upper Airline management.

In This Role You'll / Your Main Responsibilities

• You will champion customer advocacy by providing guidance when new role or initial initiatives and assist in formalizing requests.
• Research airline customer business cases, initiatives, opportunities, and threats.
• Identify upsell opportunities related to the airline customer's strategy and industry trends.
• Coordinate the design of solutions leveraging industry and solution expertise.
• Conduct functional and technical scoping workshops to identify gaps and interfaces needing development.
• Define solution outlines, including third-party partner solutions where appropriate.
• Deliver product-related presentations and demonstrations.
• Arrange discovery or deep dive workshops with customers.
• Develop and present tailored solution-related presentations and proof of concepts.
• Support both the customer and the Amadeus account manager in completing sales.
• Prepare commercial proposals or contracts for signature.
• Ensure sizing estimations for change proposals are completed and provided to customers.
• Participate in top management Strategic Business Review and Steering Committee meetings.
• Lead solutions updates during monthly account reviews and quarterly business meetings.
• Cultivate professional relationships within the customer's organization to understand their business strategy, requirements, challenges, and decision-making processes.

About the Ideal Candidate

- A minimum of 10 years of working experience, with at least 7 years in roles such as Pre-Sales, IT Sales, Sales Engineer, Product Management, or Technical Consultant, preferably within the Airline or Travel Industry.

- General knowledge and understanding of airline operations, needs, and processes, particularly where IT solutions can provide value.

- Demonstrated proficiency in presentation, consultative sales, and relationship-building skills.

- Exposure to solutioning PSS & Altea experience Reservation, ticketing and inventory, and/or DCS.

- Understands the legacy systems well to position advantages of Nevio.

- Proficiency in English, additionally Japanese and Mandarin

What We Can Offer You

· A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

· A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

· Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

· A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

· A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

· A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

· A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

· A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

#LI-APAC24

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.