ESG - Sales Head

Team Manager

Industry: Telecommunications

Date Opened: 07/27/2025

Job Type: Full time

Work Experience: 15+

City: Mumbai

State/Province: Maharashtra

Country: India

Zip/Postal Code: 400059

Job Description

Job Purpose: Capable of managing a team of approx 15 - 20 people and make them aware on Product, ensuring completion of installation; maintaining customer relationship.

Manage Enterprise Sales, Retention, and Collections for the entire city with team members.

Qualifications Required:

• Graduate / MBA

Tasks and Responsibilities:

1. Undertake complete planning and execution of the pre-sales process at a front-line level
2. Understand the local geography and gauge the extent of potential in the area
3. Responsible for channel sales management and onboarding new channels
4. Maintain the customer database for the area including:
• Number of PCs in the household
• Number of subscribers to the competition
• Level of interest of the subscriber
• Expected month of purchase
5. Expand the customer base by booking orders and converting potential leads into sales
6. Liaise with building societies/secretaries and obtain permissions for cabling in their premises
7. When sale is closed, ensure that customers system is evaluated for compatibility with the product and that installation is completed within the committed time
8. Coordinate with the ops group to ensure customer has a satisfying experience with the product
9. Attend to post-sales customer queries and inform them of call center support services
10. Induct new hires by familiarizing them with the local area and sales methodology
11. Escalate cases to the manager at the appropriate time to ensure successful sales closures
12. Perform any other duties relevant to this position as assigned

Requirements

Experience:

• Graduates with a minimum of 15 - 20 years of relevant experience.

Basic Traits:

• Safety focus / safety leadership
• Good knowledge in Enterprise Sales of leased line & bandwidth product with exposure to Team management
• Energetic and preferably should have managed team members in Corporate Sales (preferably in Telecom / Broadband industry)
• Proactive and responsible for developing customers and achieving assigned sales targets
• Good communicator with some exposure to Retention and Collection roles in Telecom / ISP
• Confident, Hardworking, and Honest / Sincere

Competencies required for the role:

Functional Competencies:

• Ability to understand the company's product thoroughly
• Ability to gather information and understand competitor products in this segment to convert customers
• Ability to quickly familiarize with the target locality and assess potential
• Basic technical knowledge of the internet
• Knowledge of system specifications required to support the company's product
• Selling skills – ability to convert a prospect into a sale
• Ability to manage Retentions & Sales
• Capability in managing and motivating a team

Behavioral Competencies:

• Verbal communication
• Planning
• Coping
• Interaction
• Assertiveness

ANRGI TECH is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.