✨ About The Role
- The Wireless Sales Trainee will initiate contact with potential, current, and former customers to provide information about wireless products and services.
- Staying informed about promotions and discounts is necessary to upsell services when appropriate.
- The role involves maintaining and organizing sales contracts and confidential customer information in the POS system.
- Following compliance guidelines and representing the brand professionally is a key responsibility.
- Collaboration with fellow trainees to track customer engagement trends and campaign data is expected.
âš¡ Requirements
- A successful candidate will have a passion for technology and a desire to deliver exceptional customer service.
- Excellent written and verbal communication skills are essential for interacting effectively with customers and team members.
- The ability to identify customer needs and offer appropriate solutions is crucial for this role.
- A professional demeanor and the ability to foster positive relationships with customers and colleagues are important traits.
- Candidates should be adaptable and able to quickly learn about new wireless products and services.