Customer Service / Inside Sales

Customer Service Representative (CSR)

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

We are hiring a full-time creative, resourceful customer service representative (CSR) to work on site in Denver. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.

This position is onsite as part of our Denver team, Monday - Friday 7:30 - 4:30. Great work / life balance!

Why join us?

Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2024, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!

We offer competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc).

The typical estimated hourly rate range for this position and location is $22.00 – 25.00/hr depending on experience. Potential bonus opportunity is tied to location and individual performance and has averaged $200 – 300 per month. No specific amount is guaranteed.

A lasting career – Career paths are available in sales, operations, or management throughout the country

Professional development and training

Great work / life balance

Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice

Join a local team with company backing

What you'll do:

In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.

Customer inquiries, quotes, order processing, expediting / returns

Sourcing parts

Assist in generating sales

Help in the stockroom as needed, deliver orders to customers as needed

Qualifications:

1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred

Attention to detail, accuracy, ability to multitask, sense of humor

Written and verbal communication skills, including English grammar

High school diploma or equivalent

Must be able to lift up to 50 lbs.

Mechanical aptitude

Computer knowledge including Excel. SAP/ERP experience a plus

Valid driver's license & clean driving record (MVR)

This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.