Chicago

IL - Illinois

Investor Relations

Job Description

Sales and Onboarding Support Specialist - Chicago, IL ADM Investor Services, Inc. This is an exempt level position. Position Summary: We are seeking an organized and customer-centric Sales and Onboarding Support Specialist. In this role, you will play a crucial part in the post-sales customer journey, facilitating a smooth transition. The ideal candidate will be a proactive problem-solver with strong communication skills and product knowledge, ensuring new customers are set up for long-term success. Job Responsibilities:

• Guide clients and introducing brokers through the onboarding process
• Conduct initial welcome and discovery calls for both customers and brokers
• Collaborate with other departments through onboarding process
• Proactively identify and resolve any roadblocks for customers
• Project manage internal and outside transfers
• Track metrics on new accounts
• Work with Sales group on lead metrics
• Ability to drive business growth by cultivating strong, positive and professional relationships with customers, Introducing Brokers and prospects.

• Bachelor's degree or a minimum of 1 year of future and options industry experience
• Excellent communication skills: The ability to explain complex topics clearly and concisely to diverse audiences, both verbally and in writing.
• Strong organizational skills: The capability to manage multiple tasks, timelines, and priorities efficiently in a fast-paced environment.
• Problem-solving abilities: A proactive and analytical mindset to identify and resolve issues that arise during implementation or orientation.
• Technical aptitude: Proficiency with common software and the ability to quickly learn and master new technologies.
• Promotes the ADM Way and Core Values

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between:

$64,000.00 - $120,000.00

Benefits and Perks Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

#IncludingYou Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

102348BR

Ref ID

#LI-DNI